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Are AI-Assisted Ad Agencies Better Than Traditional Agencies?

Artificial Intelligence (AI) is no longer a futuristic concept—it’s here, reshaping how campaigns are planned, executed, and measured. But for businesses in South Africa, the real question is: are AI-assisted ad agencies better than traditional ones?

At IMS, we believe the answer isn’t about choosing one over the other. It’s about finding the perfect balance: using AI for speed, data, and optimisation, while keeping people at the heart of creativity, strategy, and relationships.

Why AI Matters for Advertising

1. Smarter, Faster Decisions

AI enables us to analyse vast amounts of data quickly, helping brands understand their audiences better. At IMS, we use AI tools to fine-tune targeting, allocate budgets more effectively, and optimise campaigns in real time.

2. Personalisation at Scale

Today’s customers expect ads that feel relevant. Our AI-driven insights allow us to create highly personalised campaigns, while our human team ensures that the message remains authentic, culturally relevant, and aligned with your brand.

3. Efficiency Without Cutting Corners

AI automates repetitive tasks like keyword research, reporting, and media buying. This gives our team more time to focus on what really matters: building strategies that drive growth and crafting creative that connects.

Why Humans Still Matter

While AI is powerful, it cannot replace human insight. At IMS, we believe the strongest campaigns are born where technology meets humanity:

  • Creativity with Depth: AI can generate, but people create stories that move audiences. South Africa’s diversity and culture require a human lens to ensure campaigns resonate.
  • Relationships with Trust: We don’t just run campaigns—we build partnerships. Our team works closely with clients, understanding their challenges and goals to deliver work that matters.
  • Ethical, Strategic Thinking: AI can optimise clicks, but it takes people to steer long-term brand building, balance performance with ethics, and ensure campaigns align with your vision.

The IMS Difference

At IMS different we employ a hybrid approach. We don’t see AI as a replacement for people—we see it as a powerful assistant. By combining cutting-edge AI tools with the expertise of our experienced team, we deliver campaigns that are:

  • Faster – real-time optimisation and insights.
  • Smarter – data-driven targeting with human oversight.
  • More Authentic – creativity and storytelling rooted in human connection.

So, are AI-assisted agencies better than traditional ones? At IMS, we believe the best results come from combining the two. AI brings speed and precision, while humans bring creativity, cultural relevance, and relationships. Together, they create a powerful formula for growth.  If you’re ready to future-proof your marketing while still valuing the human touch, reach out to IMS today