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Social Media

At IMS, we offer full-service social media services with integrated strategies that fit into your marketing objectives. We manage social pages, create content and develop communities around your products and customers.

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Social Media Strategy

Our team will help develop your social media strategy with your business needs at the centre. Whether you already have an in-house marketing team who just require some guidance, or need help developing your social presence from scratch, we will help you find the right tone of voice and style for you to portray your brand just how you imagined it.

Community Management and Moderation

We know how to deal with trolls, fans and questions. With a mix of expertise in community management and social media moderation tools, we will target passions, leverage praise and minimise pain. Our teams completely align with your brand, ready to respond to any comment or inquiry made through your social media channels.

Paid Social Media Campaign Management

Each social media platform has its own unique way of reaching people. Using social media ads, we can improve your reach and generate interest in new products and services. We achieve this by promoting your content and using ads on Facebook, Twitter, Instagram, LinkedIn, Pinterest or YouTube.  We also have developed relationships with authoritative publishers, journalists, bloggers and social media influencers to give you a leg up on your competition.

Social Media Reporting & Analytics

Using advanced analytics, we’ll monitor your performance across various social networks, making sure that you’re aware of who’s talking about you, what they’re saying and what they think. We will also track your competitors and analyse how their approach differs from yours to provide data-driven insights and reporting that fuel future success.

Content Creation

Our experienced content creators will craft your content for various social media platforms based on your goals, latest trends and your unique story. We will help you create and publish fast, reactive updates that build brand love and drive conversions.

We offer content creation for all major social media platforms, including:

  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • Pinterest
  • YouTube
  • Google My Business

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